Services

Government Excellence Model Training

• Understanding vision realization and future orientation
• Enhancing the unique value of educational institutions
• Exploring excellence enablers and their application in training environments
• Training on evaluation tools (Capabilities, Results, Enablers)

EFQM-Based Excellence Programs

• Introduction to the EFQM Excellence Model standards
• Using the RADAR assessment methodology
• Practical applications in self-assessment
• Workshops on institutional excellence strategies (individual & group-based)

• Sheikh Khalifa Government Excellence Program
• Emirates Program for Excellence in Governmental Service

  (Global Star Rating System for Services / 7 Stars)

• Dubai Government Excellence Program
• Abu Dhabi Award for Excellence in Governmental Performance
• Ajman Government Excellence Award
• Sheikh Saqr Program for Government Excellence

• Measuring trainee satisfaction and program effectiveness
• Analyzing trainer engagement and training environment harmony
• Conducting field studies to understand educational community needs
• Secret trainee evaluations to assess training quality
• Benchmarking with local and international training institutes

• ISO 56002:2019 – Innovation Management System Training
• ISO 22301:2019 – Business Continuity Management System Training
• BS 13500:2013 – Organizational Governance Management System Training
• ISO 9001:2015 – Quality Management System Training
• ISO 14001:2015 – Environmental Management System Training
• ISO 45001:2018 – Occupational Health & Safety Management System Training
• ISO 10002:2018 – Complaint Management System for Trainees
• ISO 10004:2018 – Trainee Satisfaction Monitoring & Measurement Training

• Preparing trainees to qualify for professional excellence awards and honors
• Designing training programs aligned with quality and excellence standards in the workplace
• Support in preparing and evaluating award application reports for academic and professional recognition
• Developing customized training and career development roadmaps based on individual or organizational needs

• Designing and enhancing trainee journeys to improve the overall learning experience
• Analyzing training program capacity and ensuring quality delivery